Call 1.800.ALLERGY (1.800.255.3749)
Mon.-Fri. 9am to 5:30pm ET
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect. Credit card information is encrypted and handled in accordance with payment card industry standards, such as VISA's CISP and PCI DSS.
Our website uses Secure Sockets Layer (SSL) encryption to transmit any personal information you give us. When you are on a secure portion of our site, you will see an unbroken key or locked padlock somewhere in your browser window and https:// in the location/address window at the top of your browser. You can be assured that Allergy Control Products is taking the necessary steps to secure your sensitive information.
It is possible that you may see a warning stating that a certificate has expired. Every browser comes with pre-installed certificates that have expiration dates. If you should see this type of warning message, it is not a bug, nor a problem with our website. This will usually happen if you are using an older version of browser software. VeriSign, another provider of SSL encryption, has helpful FAQs explaning these root certificates. To correct this problem, your browser simply needs to be upgraded to the latest version by going to the browser company's website. For example, you can get the latest version of Internet Explorer by clicking here. If you use FireFox, click here. Please keep in mind that downloading an updated copy of your browser software will take a good bit of time and usually will require you to reboot your computer. Don't worry about losing any items that you might have already put in your shopping cart, as they will be saved for a couple of weeks. Want to know how? Keep reading.
Like the vast majority of e-commerce websites, we use "cookies" to accomplish various functions. Have you ever wondered how a site can keep track of the items that you are putting in the shopping cart without confusing it with the other people who are shopping at the same time - even when you have not entered any personal information? This is one of the main purposes of using cookies. When someone enters our site, a unique code is immediately generated that represents the visitor. That code is sent to your browser and logged with our website. So, as you put items into your shopping cart, our site is constantly matching up the code it sent to your browser so that you will have the exact items that you put in your cart and not someone else's. This is also the reason you can turn off your computer and come back to our site the next time and still have the same items in your cart as when you left.
If you have questions or comments about security, the use of "cookies," or any other issue on our website, please contact us.
Thank you so much for shopping with us!