Shipping Information
We want you to be completely satisfied with your Allergy Control Products shopping experience. Whether you place your order at www.AllergyControl.com or with one of our allergy experts, our goal is ensure a quick delivery of your order.
Free Shipping Offer on Orders Over $150!
Shopping for what you need is easy at AllergyControl.com, and with orders over $150, we offer free UPS Ground within the continental US (except where noted for heavy weight items or product exceptions that include extra freight - see below).
This free shipping offer is only valid for orders placed that will ship to the 48 Continental US states. For any other shipping method or shipments to other destinations outside of the Continental US, standard shipping rates will apply. If your order ships to multiple destinations, the total for each destination must be over $150.
Order Subtotal Shipping & Handling
Up to $49.99 - $5.99
$50.00-$79.99 - $9.99
$80.00-$149.99 - $14.99
$150.00-$249.99 - FREE!
$250.00-$349.99 - FREE!
$350.00 and Over - FREE!
Shipments to Connecticut (Tax)
Allergy Control Products is a Connecticut-based company and as such, all shipments to Connecticut will be charged state sales tax. Effective July 1, 2011, this tax amount was raised from 6% to 6.35%. This 6.35% tax rate may differ from the 6% rate indicated in some of our printed materials. This increase is in accordance with tax changes mandated by the Connecticut Department of Revenue Services.
Extra Freight Items
Some items contain additional freight based on their weight or size. Where applicable, extra/additional freight costs are indicated on our website or in our Allergy Control Products catalog. These extra freight expenses continue to apply, even when your free shipping over $150 offer is in effect.
Shipments & Delivery: Ground Delivery
Orders will ship via UPS Ground, unless you select a different shipping method during the checkout process. Most orders take between 2 and 10 business days, depending on your location but this approximation varies greatly depending on your order and the shipping methods. Deliveries are made on business days (Monday – Friday). Holidays can delay the processing of your shipment or its delivery.
Expedited Shipments
Expedited UPS Air shipments are available by placing your order at 1.800.ALLERGY (255-3749). Costs for UPS Air shipments are based on the weight of your order. UPS Air shipments must be placed earlier than 2 p.m. Eastern Time for in-stock items to ship the same day.
UPS deliveries are made on weekday business days (Monday – Friday). The time of your order and the day of the week can affect your delivery date. For example, if your order is placed Thursday before 2 p.m. Eastern Time and is going UPS Air, the in-stock items in your order will be delivered on Friday. If your Thursday order is placed after 2 p.m. Eastern Time, your in-stock items will ship on Friday and arrive on Monday. UPS Air orders before 2 p.m. Eastern Time on Friday will not be delivered until Monday, unless you’ve selected Next Day Saturday delivery. Holidays that are observed by UPS or Allergy Control Products can delay the processing of your shipment or its delivery. If you require this expedited delivery, please take these times into consideration. When your order is placed, the Customer Service department at Allergy Control Products will confirm your air shipping total with you.
P.O. Boxes, U.S. Military APO/FPO Addresses or Orders to Alaska, Hawaii, Puerto Rico, Guam or the U.S. Virgin Islands
Shipments to P.O. Boxes or APO addresses must ship via USPS Priority Mail or Parcel Post. Orders shipped to Alaska, Hawaii, Guam, Puerto Rico or the U.S. Virgin Islands must go via UPS Air. Please call 1.800.ALLERGY (255.3749) and speak to our Customer Service department regarding actual freight rates. For USPS Priority Mail shipments, shipping charges are dependent on the weight of your order.
Shipments to Canada
We ship orders to Canada via Airmail Parcel Post. Delivery time is estimated at 4 to 10 days, excluding Sundays, but this time estimation varies based on your location and is subject to the delivery methods of the postal service.
Packages that exceed 66 pounds are over the limit of the post office regulations and the packages must ship in multiple boxes and receive shipping charges for each. Canadian customers are subject to duties and taxes, which Allergy Control Products is unable to predict or quote with the order. Canadian customers will be responsible for payment of duties and taxes at their post office, upon pick-up of your order. Please call 1.800.ALLERGY (255-3749) for Canadian shipments.
Returns Shipping
If you purchase from Allergy Control Products and choose to return any of your items, you may do so within our 60-day return period. However, shipping and handling charges for your original order and the cost to return your items will not be refunded.
Refused Orders
In the event that you refuse your order upon delivery, you will be responsible for the shipping charges to your destination as well as the return shipping.